Implementation of Balance Scorecard in the Workplace

Implementation of Balance Scorecard in the Workplace

Assume that you have graduated and have started work in an organisation. Your employer has decided to implement the Balanced Scorecard at your workplace and has put you in charge to oversee the implementation of this project.

By drawing from the academic and practitioner literature (e.g. journal articles, books, book chapters and research reports) discussing the implementation of the balanced Scorecard, you are required to write a report to explain how you would implement this Balanced Scorecard project. Your report should include a discussion of: the perspectives (including objectives, performance measures, targets and initiatives) that should be covered in the Balanced Scorecard and why; and, the processes (or steps) that should be followed when implementing the Balanced Scorecard.

Note 1: You can choose to examine the implementation of the Balanced Scorecard in any one organisation in the public or private sector that is of interest to you (.e.g. a bank, a manufacturing company, or an airline, or a university, or a hospital, etc.).